Privacy Policy

Heintz Hydroseeding LLC ("Company," "we," "us," or "our") operates the website heintzhydroseed.netlify.app (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us. Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you fill out our quote request form or contact us, we may collect:

• Full name
• Phone number
• Email address
• Zip code / service location
• Type of service requested
• Any additional information you voluntarily provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on the Site
• Referring website or source
• Device type and operating system

Information from Third-Party Platforms

If you interact with our advertisements on Meta platforms (Facebook, Instagram), Meta may share certain information with us in accordance with their own privacy policies, including lead form data if you submit a lead ad. This data is subject to Meta's Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule free on-site estimates
• Communicate with you about our services, pricing, and availability
• Send follow-up communications related to your inquiry
• Improve our website and customer experience
• Comply with legal obligations
• Prevent fraud and protect the security of our Site

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing form submissions (such as Netlify), or conducting our business — solely as necessary to perform those functions.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Protection: We may disclose information to protect the rights, property, or safety of Heintz Hydroseeding LLC, our customers, or others.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our Site. These tools may collect information sent by your browser as part of a web page request.

5. Meta Advertising & Data Use

We may run advertising campaigns on Meta platforms (Facebook and Instagram). In connection with these campaigns:

• We may use the Meta Pixel or similar tools to track conversions and optimize ad delivery
• We may use custom audiences based on information you have provided to us
• Any data shared with Meta is governed by Meta's Privacy Policy
• You can opt out of Meta's use of your data for advertising at facebook.com/ads/preferences

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote request data is generally retained for up to 2 years for business recordkeeping purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Opt out of receiving marketing communications from us at any time

To exercise any of these rights, please contact us at the information below.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: